There is no funny title, because it’s just an awkward situation that has happened more often than it should to a corporation. And by that I mean that it shouldn’t have happened more than once.
The PSN or PlayStation network is down again and the cause of what transpired is attributed to a hacker group or as was found fairly recently it was the work of a single person.
Yes, you read that right.
I’ve noticed that the tweets have been removed … and was expecting that, so here you go:
The main issue I have with Sony is when things like this happen, but everything will be forgotten, reworded, the shift blamed on every other party etc. by various media outlets and naturally the fanboys, because Sony can’t do any wrong … right?
A similar thing happened in 2011, but the end result unlike what happened recently, was that a lot of user info was stolen and Sony was sued shortly after. The legal battle enacted by enraged users was won and users affected by the data breach got various games and other content.
Not only was there an – as many would call it – massive hacking going on, but it took Sony 7 days to report that there was a breach.
Which would basically mean that they were trying to keep it hidden from the end user. Why is that a problem?
Well let’s read an official statement from Sony about the matter
Although we are still investigating the details of this incident, we believe that an unauthorized person has obtained the following information that you provided: name, address (city, state, zip), country, email address, birthdate, PlayStation Network/Qriocity password and login, and handle/PSN online ID. It is also possible that your profile data, including purchase history and billing address (city, state, zip), and your PlayStation Network/Qriocity password security answers may have been obtained. If you have authorized a sub-account for your dependent, the same data with respect to your dependent may have been obtained. While there is no evidence at this time that credit card data was taken, we cannot rule out the possibility. If you have provided your credit card data through PlayStation Network or Qriocity, out of an abundance of caution we are advising you that your credit card number (excluding security code) and expiration date may have been obtained.
Do you now understand why it was an unlawful and an extremely anti-consumer act Sony did.
If you still don’t understand, than try to imagine how would you feel if you credit card information, not to mention other critical data like your name and address was stolen and used without you knowing for a duration of 7 days. And in some (not few!) cases that happened and is still happening as Sony is still – apparently – not remedying the obvious and extremely unacceptable “issue” (it’s a reason enough for Sony to be brought to court … yet again).
Let me post an excerpt from an article written at the time of the data breach:
“My personal conclusion from reviews of reports in the press and discussions at professional meetings is that operators of these systems… continue to run outmoded, ﬂawed software, fail to follow some basic good practices of security and privacy, and often have insuﬃcient training or support, Spafford said in his testimony to Congress.”
The two statement – from “FameGod” and from Dr. Gene Spafford – bare an impressive albeit worrisome similarity. It seems Sony hasn’t fixed anything from what they were supposed to and are still running “outmoded, ﬂawed software” and “fail to follow some basic good practices of security and privacy”.
And for the whole of the internet Microsoft is the most evil corporation, because they came out with what they were going to do (and as the “internet” dubbed it, they made a 180) VS Sony hiding the fact that there was a data breach which affected every single PSN user (77 million at the time).
To add to that, the main differentiator between what happened back than and what is going on now is that the PS network was a free service in 2011, but as of last year the ps network is a paid service (as in PS+). So it begs the question as to what did Sony do with all that money (which they were bragging about how half of ps4 owners were PS+ subscribers) if not to invest it into a better security system or as “Fame” has said, to hire teams that would prevent this sort of thing from happening?
But that isn’t the first nor the last case of that happening, data breaches and stolen credit cards information taken from the PSN has become quite the common thing which is deplorable in itself, but for Sony to not act against it by implementing better security after all this time makes it almost funny that the biggest and most “outrageous” thing was the DRM and the 24 check in.
This is all for now and see you next time.